Returns Management

Innotrac provides Returns Management services that mitigate the financial impact of product returns.

• Directed product inspection
• Diagnostic testing
• Fluff and buff services
• Refurbishing services
• Garment steaming, folding, bagging
• Re-kitting and re-packaging
• Parts replacement
• Flashing and software upgrades
• Product and client specific disposition
  • Return to OEM or vendor
  • Disposal
  • Liquidation
• Issuing customer credits

Return Authorizations are managed according to our clients’ business rules.