Locations
Innotrac is headquartered in Metro Atlanta, Georgia. We operate an integrated network of 7 fulfillment and distribution centers. Our national footprint allows us to develop multi-facility fulfillment solutions that deliver to most customers in 1-2 business days using standard shipping.
Our integrated network of fulfillment centers works in conjunction with our Order Management solution to provide powerful benefits. We are able to support our clients by warehousing inventory and fulfilling orders from the location closest to their customers.
- Improved delivery time to our clients’ customers results in greater customer satisfaction and retention
- Lower logistics costs result from balancing inbound freight with reduced outbound freight costs
We have two facilities near Cincinnati in Hebron, Kentucky; one near Chicago, Columbus, and Atlanta; one in Reno, and a fulfillment, distribution and Customer Care center in Pueblo, Colorado.
- 2.3 million square feet of distribution and warehouse space
- 7 fulfillment facilities processing tens of millions of inbound and outbound units annually
- 430 seat bi-lingual Customer Care facility supporting all time zones
- Flexible, nimble systems are scalable to handle volume peaks and promotions
- Right-sized facilities are automated for fast, efficient order fulfillment
