Integration

Integrate On YOUR Terms

Consumers demand seamless shopping and this takes integration among your many systems.  Innotrac’s approach is built upon a culture of flexibility and technology.  While our business may revolve around operational mechanisms like fulfillment and customer care, at our core, we’re a technology company.  We recognize that every client is different, and for nearly thirty years we have prided ourselves on making integration easy. Whether that’s done with an e-commerce platform, payment provider, ERP, CRM or any other combination of solutions, our technology capabilities are core to everything we do.  We make it that way so you can focus on doing what you do best – managing and growing your business.

Beyond integration, we understand the greater industry landscape around us, and can come to the table as an unbiased consultant able to help you make the right strategic decisions outside of our own services. Already have the other pieces in place? We can also integrate with existing solutions seamlessly, whether in-house or third-party. For Innotrac, integration isn’t just something we can do, it’s tantamount to everything we do.

iFulfillment means integrated fulfillment. Our clients enjoy a cohesive, best-in-class commerce solution that leverages the power of your e-commerce platform, matched with an equally robust fulfillment and operations engine.  Offering the best of both worlds, you choose the specific commerce solutions you need to manage and scale your business for today, with the flexibility to add or subtract options as your business grows for tomorrow.  Whether you’re new to e-commerce or an agile commerce leader looking to take your business to the next level, we tailor our solutions and support to what you need, not the other way around.

Innotrac’s tenured technology team has completed integrations with clients using best-in-class e-commerce platforms such as the following partners, along with many other in-house or other third-party solutions.

Ways in which we can seamlessly integrate, based on significant experience, include the following key touch points:

• eCommerce platform (either outsourced, or in-house)
• ERP / inventory management
• Internal fulfillment
• Payment processing
• Customer Relationship Management (CRM)

Innotrac uses the integrative capabilities provided by WebMethods, the industry leader in application integration, utilized by 70% of Global 50 companies, and recognized as a leader by industry analysts.